Easy Workflow Creator

With the ITSM add-on you can configure simple workflows via the standard interface.

This installation is for up to 999 users.

Contract type: Subscription
License metric: Installation
Manufacturer innomea GmbH

Description

The ITSM add-on allows you to configure simple workflows via the standard interface.
Tasks can be distributed quickly and flexibly within the organisation and capacities for processes can be scaled according to fixed procedures. The add-on enables both complex workflows in the familiar intuitive interface,
and to document the process audit-proof. Below you can find a wide range of provided activities can be used.

Benefits:
Easy…
• working with variables from the order form, booking, order and change request
• sending e-mails, including your own workflow descriptors and variables

Easy…
• documentation export of Workflows as documentated flowchart in BPMN 2.0. and an additional report

Easy…
• building own Dataprovider workflows with multiple webrequests to foreign systems with automated documentation
• reuse of already build workflow templates and relink to new ones
• using already avaiable technical Matrix42 workflow Studio workflows inside your innomea easy workflow creator workflow templates
• creation (sequential and parallel) of tasks, service requests, incidents and service orders with dynamic technical target

No workflow studio and no basic knowledge of database schema
or scripting/programming is required.

Advantages:
• Simply create workflows without much effort
• Intuitive interface dialogues and assistants
• Simplify complex workflows
• Wizard-controlled copying of activities
• Permanent and automated audit-proof documentation

Technical requirements:
• Matrix42 Enterprise Service Management from 10.0.1

This installation is for up to 999 users.

If you need help with the installation or you need further consulting, please contact us directly.

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